Heroz Like Me Safety & Policy Center

Our Commitment

At Heroz Like Me, we prioritize the safety, security, and well-being of our community. As a platform designed to foster meaningful connections among individuals with shared experiences, we are committed to maintaining a safe and respectful environment. While incidents of misconduct are rare, we take every case seriously and continuously work to enhance our safety measures.

Our Safety Tools
To ensure a secure platform, we implement industry-leading automated and manual moderation tools, systems, and processes. These include:
1. Automatic scans of profiles for inappropriate language and images.
2. Manual reviews of suspicious accounts, activity, and user reports.
3. Shadow-banning and blocking of bad actors based on identifiers such as email addresses, phone numbers, and IP addresses.
4. A zero-tolerance policy for harassment and misconduct.

We encourage users to report any violations of our Community Guidelines or Terms of Use through our in-app reporting tools or by contacting our support team.

Response to Reports of Misconduct
Users can report abuse or safety concerns directly within the app or online. If a report is received, we investigate promptly and take appropriate action, including removing content, banning users, or alerting law enforcement when necessary. We strongly encourage victims of crime to report incidents to the authorities.

User Education
We provide safety tips and guidelines within the app and on our website to empower users to make informed choices while interacting on Heroz Like Me.

Privacy & Data Protection
Protecting user privacy is a top priority. We go beyond industry standards by implementing:
Encryption for sensitive user data and communications.

Strict policies limiting employee access to private information.

No sale of user data to third parties—our business model focuses on community-building, not data monetization.

Users can request a copy of their data at any time through their account settings.

Preventing Fraud & Scams
We take a firm stance against fraudulent activity. Our system actively scans for suspicious behavior, and we encourage users to remain vigilant. Never share financial information or send money to someone you haven’t met in person.

Inclusion & Respect
Heroz Like Me is an inclusive platform that welcomes users of all backgrounds. We do not tolerate discrimination, harassment, or hate speech. Users who violate our policies will be removed from the platform.

Underage Use
Our platform is strictly for individuals 18 and older. We use advanced verification methods to detect and remove underage users from the app.

Reporting Inappropriate Behavior
If you encounter any form of inappropriate behavior, use the in-app reporting feature or contact our support team. Reporting helps keep our community safe.

Resources & Support
For emergencies, contact your local law enforcement. Below are additional resources for support:
National Domestic Violence Hotline: 1-800-799-7233 | www.thehotline.org

National Suicide Prevention Lifeline: 988 | www.988lifeline.org

RAINN (Rape, Abuse & Incest National Network): 1-800-656-HOPE | www.rainn.org

National Human Trafficking Hotline: 1-888-373-7888 | www.humantraffickinghotline.org

We are committed to fostering a safe, supportive, and respectful environment for all users of Heroz Like Me. If you have any safety concerns, please reach out to our team for assistance